678ba Privacy Policy: How We Handle Your Information
At 678ba, your account data belongs to you — we collect only what is needed to run your wallet, process transactions through bKash, Rocket, and Bank Transfer, and keep your account secure. Access to this platform and its features depends on your local law and eligible regions.
Account Data Control
bKash & Rocket Transactions
Bangladesh Region Scope
Published Support Routes
POLICY POSTURE
What This Policy Covers and Why It Matters
This policy describes how 678ba collects, uses, and retains information when you open an account, make a deposit or withdrawal, or contact our support team. When you add a payment method — whether bKash, Rocket, or Bank Transfer — we record the transaction reference and wallet identifier needed to process and verify that movement of funds. We do not sell your personal data to third parties, and we do not share it with advertisers. Data we hold includes your registered contact details, account activity history, and payment method records. Retention periods follow the requirements of the jurisdiction under which your account is active; where local law sets a minimum retention window, we keep records for at least that period. If you are accessing 678ba from Bangladesh, your eligibility and the applicable data rules depend on your local law and the eligible regions we serve. We update this policy when our data practices change, and the current version is always available at this address. Questions about a specific data point in your account can be directed to our support team through the routes listed on this page.
bKash wallet reference stored for transaction verification
Rocket payment records retained per jurisdiction requirements
Bank Transfer details held only for the duration required by applicable law
Account activity log accessible from your signed-in account area
POLICY SCOPE
Where This Policy Applies
Not every part of your 678ba experience falls under the same data rules. Understanding what this policy covers — and what it does not — helps you make informed choices about your account.
Account Access
Data collected when you register, log in, or update your account details falls fully within this policy. This includes your contact information, device identifiers used for session security, and any verification steps shown in your account area.
Transactions
Deposit and withdrawal records processed through bKash, Rocket, or Bank Transfer are covered here. We store the reference data needed to reconcile your wallet balance and respond to any payment queries you raise with support.
Site Content
Game content delivered through our lobby — including titles from Microgaming, Pragmatic Play, Habanero, and PG Soft — is governed by those studios' own data practices where their software runs client-side. Our policy covers the account and session layer, not the game engine itself.
Third-Party Services
Links or integrations that take you outside 678ba — including external payment gateways or identity verification services — operate under their own privacy terms. We are not responsible for data practices on those external services once you leave our platform.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical options for managing the data 678ba holds on your account. To review the information we hold, open the account settings area after signing in — your registered contact details, payment method records, and recent transaction history are visible there. If any detail is incorrect, you can update it directly from the account page or raise a correction request through our support team. For questions about how a specific piece of data is used or how long it is retained, contact support using the routes listed in the section below. If you want to request deletion of your account and associated records, that process is handled through the same support channel; note that some records may be retained for the period required by applicable law before deletion is completed. Eligibility for these rights depends on your local law and the region under which your account is registered.
Review Your Records
Sign in and open the account settings page to see your registered details, linked payment methods, and transaction history without contacting support.
Correct Account Details
Update your contact information directly in the account area, or submit a correction request to our support team if the field is not editable from your end.
Raise a Data Question
Use the support routes on this page to ask about a specific data point, retention period, or how a particular record is used in your account.
Request Account Deletion
Contact support to begin the deletion process. Records required by applicable law in your jurisdiction will be retained for the minimum period before removal is completed.
CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about your data or this policy, use the routes below. We only list channels that are visibly published on the site.
Live Chat
Open the chat widget from any page while signed in to reach the support team directly about an account or data query.
Email Support
Send your data or policy question to the support email address shown in your signed-in account area. Include your registered account identifier so we can locate your records.
Account Help Centre
The help section accessible from your account dashboard covers common data and privacy questions. Check there first for answers about transaction records and account details.
DATA HANDLING STANDARDS
How We Protect and Manage Your Data
Our approach to data handling is built around the minimum necessary principle — we collect what is needed to run your account and no more.
Cookies and Session Data
We use session cookies to keep you signed in and to detect unusual login activity. Persistent cookies are limited to preference storage. You can review and clear cookie data through your browser settings at any time without losing your account.
Account Security
Your account is protected by password authentication and session controls visible in the account security section. If you notice activity you did not authorise, the account security page shows the steps to lock access and contact support immediately.
Data Retention
We keep your account records for the period required by the jurisdiction applicable to your registration. Once that period ends and your account is closed, records are removed from active systems in line with our internal retention schedule.
Policy Change Requests
To request a change to how your data is handled — or to ask who to contact for a formal data inquiry — reach out through the support routes listed on this page. We will confirm the appropriate contact in writing.
POLICY QUESTIONS
Common Questions About This Privacy Policy
Answers to the questions we hear most often about data, account records, and your rights under this policy.
What personal data does 678ba collect when I open an account?
We collect the contact details you provide at registration, your device session identifiers for security purposes, and the payment method references — such as your bKash or Rocket wallet identifier — needed to process deposits and withdrawals. We do not collect more than is needed to run your account.
How long does 678ba keep my transaction records?
Retention periods depend on the jurisdiction applicable to your account. Where local law in your eligible region sets a minimum period, we keep records for at least that long. You can ask our support team for the specific retention window that applies to your account.
Can I see all the data 678ba holds on me?
Yes. Sign in and open the account settings area to view your registered details, linked payment methods, and transaction history. If you need a record that is not visible there, contact support through the routes on this page and we will assist you.
How do I correct wrong information in my account?
Most contact details can be updated directly from the account settings page after signing in. If a field is locked or the change involves a payment method like Bank Transfer, raise a correction request with our support team and we will process it from our end.
Does 678ba share my data with third parties?
We do not sell your data or share it with advertisers. Payment processors handling bKash, Rocket, or Bank Transfer transactions receive only the reference data needed to complete your transaction. Third-party game studios in our lobby operate under their own data terms for client-side software.
How do I request deletion of my account and data?
Contact our support team through live chat or the support email shown in your account area. Some records may be retained for the minimum period required by applicable law in your eligible region before deletion is completed. We will confirm the timeline when you submit your request.